FAQ
Cleaning questions, answered
Price, suburbs, bond cleans, after-hours offices, eco-friendly products and how we book. If it is not here, call — we are open 24/7.
What cleaning services do you offer in Auckland?
Residential and commercial cleaning across Auckland: house cleaning, office cleaning, commercial contracts, carpet and upholstery, window cleaning, move-out and end of tenancy, water blasting, hard floor care, pest management, Airbnb turnarounds, body corporate, post-construction cleans, RV and campervan cleaning, restaurant kitchen deep cleaning and hygiene supplies. We also take on commercial cleaning subcontracts for property managers.
Which suburbs do you cover?
Auckland-wide — CBD and central suburbs, the North Shore, West Auckland, East Auckland, South Auckland and the Hibiscus Coast. If you are unsure, call +64 28 404 4205 and we will confirm.
How much does a clean cost?
It depends on the property size, condition and the service. A regular house clean, a bond clean and a commercial contract are priced differently. Send the property details through the quote form and we will give you a clear number with no obligation.
Do you bring products and equipment?
Yes. We arrive with professional, eco-friendly products and the right machines for carpets, floors and exteriors. If you prefer we use your own products, say so on the booking.
Are your cleaners vetted and insured?
Yes. Staff are thoroughly vetted and we carry comprehensive insurance. Body corporate and commercial sites can request police-vetted teams.
Do you offer after-hours office cleaning?
Yes. Commercial and office cleaning can be scheduled early morning, evening or weekend so your team is not working around a vacuum.
Is the end of tenancy clean enough to get my bond back?
We clean to a typical Auckland property-manager checklist: kitchen, bathrooms, floors, windows, tracks, cupboards and appliances. The guarantee covers our workmanship — if the inspection flags something we cleaned, we return.
Are your products eco-friendly and pet-safe?
We use premium products chosen to be safer for families, pets, staff and indoor air, without dropping the standard of the clean.
Do you take commercial cleaning subcontracts for property managers?
Yes. Property managers, body corporates and facilities teams use us as a nominated cleaning subcontractor. We onboard with a site walk-through, alarm and access briefing, and a custom checklist per building.
How do I book?
Use the quote form, email quote.optimusservicesnzltd@gmail.com, or call +64 28 404 4205. We are open 24 hours, seven days.
What if I am not satisfied?
Tell us within 24 hours of the clean. We will come back and make it right at no extra cost. That is the satisfaction guarantee.
Need professional cleaning in Auckland?
Tell us about the property. We will come back with a competitive, no-obligation quote. Open 24 hours, seven days.